This statement describes how CAT Driver Training Ltd. (“We”) collects and uses personal information. The terms of this statement may change, so please check it from time to time.
Under the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. We use appropriate technologies to safeguard your details, and keep to strict security standards to prevent unauthorised access to it.
CAT Driver Training Ltd. is committed to protecting and respecting your privacy.
catdrivertraining.co.uk is a site operated by CAT Driver Training Ltd. We are registered in England and Wales under company number 4974797 and have our registered office at 50 Lincroft, Cranfield, Beds. MK43 0HT. Our VAT number is GB 933478109.
We are a limited company.
If you have any queries about this privacy statement, please contact Jo Hoad at: firstname.lastname@example.org or by post to Jo Hoad, 50 Lincroft, Cranfield, Beds. MK43 0HT.
The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.
We will immediately stop processing your data if a basis on which we process your personal information is no longer relevant. If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website or directly.
We use contact information from web forms, emails, mail and telephone to send you information or materials that you have requested or to provide you a service. Your contact information is also used to contact you when necessary, for example, to fulfil a query or to provide a service. At this stage there is no contractual relationship between us, but in order to fulfil your request, you are providing your consent to us to process information that may be personal information.
Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to the terms and conditions of purchase in your booking form and if you wish to receive our newsletters. Sometimes you might give your consent implicitly, such as when you send us an email to which you would reasonably expect us to reply.
We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us by email to email@example.com However, if you do so, you may not be able to use our services further.
When you buy a service from us or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the personal information you give us in order to:
Information is processed on the basis there is a contract between us, or that you have requested we use information before we enter into a legal contract. We may also aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.
We are all subject to the law with the requirement to process your information at times in order to comply with a statutory obligation. An example could be where we are required to give information to legal authorities if so requested or if they have the proper authorisation such as a search warrant or court order. This could include your personal information.
When booking our training services you will be required to disclose personal data for any or all of the following purposes:
Information collected is not used for marketing purposes with the exception of the training review facility which is a publicly viewable facility, or if you have given prior consent for materials such as case studies and/or social media activities.
Driving licence details are shared with the training facility in order to meet the authority check for using the facility. DVLA validity checks, insurer approvals, indemnity and disclaimer forms may be passed on to the training venue, insurance company or lawyers in the event of an incident during participation. They are kept for a period of seven years before being securely destroyed. However, once this information is passed onto a third party it falls outside our control.
Our accounting software (Xero) is cloud based. Data may be transferred outside of the EEA. Where personal data is transferred outside the EEA, it will only be transferred to countries that have been identified as providing adequate protection for EEA data (like New Zealand), or to a third party where Xero have approved transfer mechanisms in place to protect personal data – i.e., by entering into the European Commission’s Standard Contractual Clauses, or by ensuring the entity is Privacy Shield certified (for transfers to US-based third parties). A Data Processing Agreement is in place between our companies.
We use the services of Trustpilot to assist with the collection of transparent feedback from you following your training experience. The personal data shared is limited to your name, email address and certificate number as a validation reference. You as the writer are in control of how you wish your name to appear at the time of writing the review and if you choose to complete one. A Data Processing Agreement is in place between our companies.
We use the services of JC Peters Ltd, through its trading name: Email Blaster to produce & distribute our periodic newsletter. They securely hold all customer data in their ISO 27001 compliant Tier 4 data centre in Milton Keynes, England. Registered with the Information Commissioners Office (ICO registration number: ZA090776) Email Blaster is fully compliant with the GDPR 2016/679 in all regards and pertaining to the holding and processing of data held for and on behalf of its customers.
We use the services of Lucy Hoad Marketing to organise our marketing activities. Google Cloud is utilised. Google provides confirmation that their certification under the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks includes G Suite and Google Cloud Platform. They have also gained confirmation of compliance from European Data Protection Authorities for their model contract clauses, affirming that their current contractual commitments for G Suite and Google Cloud Platform fully meet the requirements under the Data Protection Directive to legally frame transfers of personal data from the EU to the rest of the world. A Data Processing Agreement is in place between Lucy Hoad Marketing & ourselves.
For transactions where the card holder is not present, personal details are never written down and are processed via the Secure World Pay website. We are PCI DSS compliant.
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
To further protect your personal data when making a booking, the secure upload link within our website http://catdrivertraining.co.uk/secure-uploads/ should be used to send your booking form to the support team.
The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).
We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it based on the above. Following that period, we’ll make sure it’s deleted or anonymised.
When you contact us, whether by telephone, through our website, by email or by social media, we collect the data you have given to us in order to reply with the information you need. We record your request and our reply in order to increase the efficiency of our business – this can sometimes be done in the form of an internal customer relationship management system. We keep personally identifiable information associated with your message, such as your name and email address, so as to be able to track our communications with you to provide high quality levels of customer service.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
We do not pass on any personal information about you to any other site when you link to another website.
It’s your personal data and you have certain rights relating to it. When it comes to marketing communications, you can ask us not to send you these at any time – just follow the unsubscribe instructions contained in the marketing communication, or send your request to firstname.lastname@example.org
You also have rights to:
You can exercise these rights at any time by sending an email to email@example.com or writing to Jo Hoad, 50 Lincroft, Cranfield, Beds. MK43 0HT.
To remove yourself from receiving marketing emails from us click ‘unsubscribe’ when you receive one of our newsletters. When unsubscribing from our newsletter your personal data is not removed from your training history, but marketing material is no longer communicated to you.
When receiving any request to access, edit or delete personal identifiable information we shall take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is to safeguard your information.
We do not provide services for purchase by children, nor do we market to children. If you are under 18, you may use our website only with consent from a parent or guardian.
By providing us with your personal data, including sensitive personal data such as on your health, you consent to the collection and use of this information in accordance with the purposes described above and this privacy statement, and you agree to allow us to share your details with other organisations that may fulfil your order or query on our behalf.
If you do not agree to our processing of your data in the manner outlined in the policy, please do not submit any personal data to us.
You can unsubscribe at any time by emailing us at firstname.lastname@example.org or writing to Jo Hoad, 50 Lincroft, Cranfield, Beds. MK43 0HT.
To exercise all relevant rights, queries or complaints please in the first instance contact us by emailing email@example.com or writing to Jo Hoad, 50 Lincroft, Cranfield, Beds. MK43 0HT.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.
STELLAR DEDICATED INSTRUCTION & COACHING
"I have had a reasonable degree of driving training over the years as am ex police officer and advanced police driver. I took the performance driver driver training to learn about track driving, and found it excellent. My instructor was Paul who was fantastic. The training built up during the day and I learnt so much about the capabilities of my own car and although I was nervous about using my own car realised afterwards it was the best thing for me to do. The instruction was extremely informative from an engineering perspective coupled with driving, friendly and tailored to your individual needs and abilities. At no time was I encouraged or pushed to do anything I wasn’t comfortable with. It was extremely professional throughout. I would thoroughly recommend this to anyone whatever your standard of driving."
"Truly exceptional In my experience, driving instruction has generally consisted of being repeatedly told that you are 'doing it wrong' accordingly to some unknown standard or principle that you had hoped to learn about by taking said instruction. Then there is Colin. It is not that common to find an individual who genuinely understands both people and engineering. It is incredibly rare to find one who can actively apply both to deliver a sustained behavioural change. Colin adapts his teaching style to the way you learn. For me, he lead with the WHY of the learning point, grounded in physics and engineering. We'd then put it in to practice, often doing several variants of an excercise to explore how the car reacts to differing inputs, providing valuable context for what good feels like and reinforcing the learning point. Each point built on the previous ones, layering up and coming together in to a whole, one far greater than the sum of it's parts. Subtle changes to huge effect. I was concerned on the day that the learnings would rapidly fade, but I have found that because Colin has taught me an understanding the lessons have persisted, even if I do still need some more practice (48 laps of the Silverstone GP circuit last Thursday definitely helped!). Add to this the fact that Colin is great company and an absolute pleasure to spend time with, and you have one of the most positive learning experiences I've ever known. Truly exceptional. I could not recommend more highly. Thank you!"
"Superb day with calm knowledgable and professional guidance from Paul. Thank you Paul. The course is so well structured consistently building ability and knowledge in complete safety. I fully recommend anyone wishing to increase their knowledge, confidence and experience to attend."
"Far better than any track day you can imagine! There is a massive difference between a typical driver experience or track day events and CAT driver training. The main difference is that you drive your own car to the full extent of it's capabilities, and your own, while being given expert one to one tuition by brilliant trainers Colin and Paul, who come from a Motorsport and auto engineering background. Their combined domain knowledge of engineering and competitive Motorsport allows them to explain the physics of why the car behaves as it does and how you can exploit the cars characteristics for maximum performance., in a safe fun environment. The frankly brilliant experience on the track is matched by the quality hospitality hosted by Jo, and classroom training, which prepares you for what you will experience on the next stage. These stages include such delights as the ring, where you will drive with no hands on the wheel at 100MPH, providing you with a clear understanding of the fact the car finds its own balance , and my personal favourite the alpine stage, with hairpins a plenty and 'character building' drops and rock faces. I have to admit to being slightly 'corner shy' before the training, however after some brilliant coaching from Collin urging me to 'stay on the gas, stay on the gas!' I am now far more confident and safe in the twisty stuff!"
"I don’t want to make this review too long and detailed, so I think the best way to summarise it is this: I think I possibly learnt more in one day that I’ve ever learnt before and the skills are relevant to all driving and can be practised daily. On the way home, I drove the ‘long way’ just to practise and feel the difference in the attitude of the car. I used to do this now and again because there are a few good straights and it’s nice to give the car a ‘blast’. This time, I drove that way home because I wanted to drive round the corners properly."
"Extremely professional driver training. Period. I wanted a course that would deliver a very high level of training, in an organised and professional manner. The course exceeded my expectations in every way, I wish I had started working with CAT Driver training years ago. There is no doubt that if you are looking for absolute top level training, there isn't anywhere else to look. Somehow they manage to follow a very tried and tested course structure, yet it is tailored all the way along to meet your requirements and current skill set. very impressive. I cannot rate this company highly enough. I have more dates booked already."
"Very structured training Paul was very clear and methodical in his coaching. The training technique was built up in various sections during the day and all came together like a jigsaw puzzle in the end for a great result."
"It's hard not to be enthusiastic about the lasting impact CAT Driver Training will have on your approach to driving. I spent a day with Paul exploring the potential of my new vehicle. The coaching is clear, methodical and structured to allow you to go on learning for a full day without overload. The training venue is superb and quiet enough (on the day I attended) to allow uninterrupted driving. Brilliant admin team too. Absolutely 5 Star!"
"Everything you read about these people is true and i cannot really add anything apart from clicking these five stars and to say they are truly incredibly knowledgeable, professional and nice. I did the Performance Driver Track day in my amazing six-month-old 911 GTS 4 and I now know so much more about my car and myself. I was in a group of six people all with different driving skill levels from the complete novice (me) to regular track day enthusiasts and the day was a journey of discovery for everyone. I am so pleased to have done it."
"First class performance car training day. Many thanks to Paul & your great team for a really enjoyable training day at Millbrook on Friday. I learnt a lot more about the capabilities of my F430 and found many new limits! The attention to detail in the delivery of the training was exceptional. I would recommend this to anyone with a performance car who wants to fully understand and enjoy their vehicle."
"An amazing day. If you drive you should go to CAT. If you have a performance car you MUST go to CAT. A day with CAT will transform your driving, you it be safer on the road in any situation and it will be the biggest performance upgrade your car will ever get. I learned so much in one day without any pressure, effort or stress. Colin's coaching is world class, he makes it simple / interesting to understand and easy to absorb / remember. The whole day and and everything leading up to it are well organised by the team. They REALLY care that you have a great day and TOTALLY deliver. You owe it to yourself to go."
"Absolutely Brilliant! The best advice I can give: believe every one of the glowing reviews on CAT! I approached CAT because I wanted to feel more comfortable with my newly-purchased BMW, the first rear-wheel drive car to be used for every-day driving after decades of FWD cars. I wanted to find out what the car's capabilities are, what it would feel like in extreme conditions, understand what it was telling me at the limits and, generally to get advice on my own technique. I wasn't a novice, having done plenty of track days and laps of the Nordschleife but I just knew that there's always plenty more to learn... A day's Performance Driver session met every one of my targets, and then more! Paul was a patient, logical and technical instructor who took time to explain what would happen in each manoeuvre and then fully debriefed that stage so that I not only knew what the car was doing but also understood what effect on the car my own actions were having. The proof of the pudding was in the final stage - setting consistent timed laps of the handling circuit. I'd worried a little about this all day as I'd have described my driving as enthusiastic but perhaps not consistent. The results were close to unbelievable to me! By remembering all that Paul had demonstrated and explained to me I surpassed my wildest dreams. Fantastic! As a result of this day, I now have more belief in my ability to read what my car's saying to me which brings confidence and relaxation. The car and I are now a team, rather than me just sitting there making it go down the road. I can highly recommend the whole CAT experience. Professional, friendly, patient, technical when required and not afraid to challenge when necessary. Oh, and the lunch is good too! I wish I could afford to go back every month..."
"Achieve your driving goals here! Can't ask for more than that! The entire experience was a positive and pleasant one. Everyone I met at CAT Driver Training contributed positively to the day, regardless of the role, so thank you to Jo, Lynne and of course, Colin! CAT have existing programmes for teaching anyone the fundamentals and advanced techniques of how to drive fast, but Colin can identify really quickly what you can and cannot do, and is quick to understand how to best use your time. I went in with my own unique set of requirements which slightly 'broke' the programme, but it was no problem at all and the most impressive thing was that I achieved my goals by the end of the day! I wanted to understand my car, be able to find and drive at the grip limit, and also understand how to be a faster and better driver. A lot to fit into a day, but Colin managed it in the most efficient way possible, and we achieved them all! Colin has great insights into vehicle dynamics, as well as the human machine behind the wheel. He understands why we sometimes don't function as optimally as we would like! His ability to listen to you, translate your input and isolate what is not working with your current technique helps focus the day on exactly what needs attention. This focus, along with Colin's 'feeling' of how the package of car and driver is behaving, makes him uniquely qualified to provide great direction and input to help you become the best driver possible. A lot of people talk about it, but very few can translate the inputs to a specific process for you to follow as a driver. The process is all about starting with foundations and building on them. It doesn't always seem to make sense, but trust the system - it all comes together in the end! The time is not cheap, but it will help you achieve your goals, so how do you put a price on that!? Thank you CAT Driver Training!!
"Best In Class Driver Training The training provided by Colin at CAT Driver training is superb. I am lucky enough to attended training days with Porsche, Lotus, Aston Martin and the day with a Colin at Millbrook has topped them all being informative, challenging, practical and above all delivered by a true Petrol Head. Thanks again and I will be back with the 911."
"Reminding how to drive fast A day with Colin on a 'One to One' basis is almost essential for anyone who lives on a small rock in the middle of the English Channel or lives in a city. We don't drive fast and don't get the opportunity to drive fast unless we are on a track. Colin spent the day reminding me how much fun it was to have 'fast feet' and to make the Tyres 'squeak' as they reach the sticky limit. I think I lost about 7kg in weight during the day as I was worked so hard but oh what a day. Thoroughly recommended to anyone who had a petrol head. Best bit was the 'Alpine Loop' at the end of the day. Full gas on the exit with all four squeaking. 👍😃"
"Excellent! Colin, Jo, Paul and the team are amazing, professional and have a unique ability to cover all areas of driving properly. My driving capability has been enhanced beyond measure. I highly recommend them and the CAT Advanced Driving Academy Programme. During the course it became clear to me that CAT Driving are one of the very few on the planet with such experience and capability. They have designed a brilliant dedicated package focused on working with you and delivered with an attentive caring personal touch."
"Paul was amazing: awesome teacher with a great brain. Made me realize my Mustang has actually way more grip and better and better handling than I thought. Top notch facilities in Millbrook. Totally worth it."